Help

If you have a question that you would like answered, we suggest that the best place to start is ourfrequently asked questions where we’ve included the most common enquiries we receive under a series of useful headings. We hope you will find your answer in this section, but if you would like to speak with us on a specific matter, please call 0333 220 2692* to speak with a marbles card advisor, however if you would like to contact us in writing by post, please do so at the following address:

marbles Customer Services
PO Box 136
Sheffield
S98 1HB

Lines are open six days a week, Monday to Friday 8am to 6pm and Saturday 9am to 4pm. We are closed on Sunday.

* Calls may be recorded and monitored for training and security purposes and to help us manage your account. Calls to 03 numbers will be charged at a standard national rate. Call costs from mobile companies and operators may vary so please check before calling.

Credit available to UK residents aged 18 and over. Subject to status. Terms apply. The APR applicable to your account will depend on our assessment of your application.

Available to use with Apple and Google Pay

Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. They form part of the NewDay group of companies. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd.

© NewDay Ltd. 2023